NETWORK BENEFITS
GET REAL HELP
Revenue Cycle Management
- Our team of certified medical coders provide dedicated services to our physician partners.
- Conduct Medical Risk Adjustment (MRA) Audits and Reviews to optimize MRA scoring.
- Provide Physician education to Implement best practice strategies for clinical documentation.
- Perform continuous analysis of encounter data to ensure proper submission and capture by Health Plans and CMS to ensure revenue maximization.
FAST RESULTS
Utilization Management
- Collaborates with providers to support members with complex medical conditions to deliver optimal services, thereby reducing the risk of admissions.
- Ensures a smooth transition for patients post-discharge by providing home health assessments in order to reduce the risk of readmission.
- Real-time notification services to all physician’s admissions, discharges and emergency room visits.
- Strives to improve clinical outcomes by collaborating with local and government agencies to promote social, emotional and psychological stability.
MEET THE STANDARDS
HEDIS Management
- Enhance Medication Adherence strategies to provide at least a 90% of adherence rates needed for Part D Measures.
- Optimize all billing and coding to include exclusion codes to reach 5 star Quality goals.
- Provide necessary tools to exceed expectations in the Patient Experience surveys conducted by the plan
- Train your staff and consolidate all reports received from the plan to better facilitate the understanding of HEDIS and necessary quality measures.
EFFICIENT TOOLS FOR YOU
Data Analytics
- Access to robust management reports specific to membership, premium, MRA and MLR.
- Generate actionable reporting tools to providers to demonstrate costs in a variety of meaningful ways.
- Create specific measures to efficiently target utilization.
- Transforming complex data into digestible insights.
- Create actionable plans to tailor to provider’s specific needs.
CUSTOMER SERVICE
Patient Engagement
- Help manage your membership panel by monitoring enrollments and creating strategies to tackle disenrollments.
- Create and support outreach campaigns to current members during AEP or as needed.
- Serve as a liaison between patients and providers, ensuring that patients choose the best health plan that fits their needs.
- Providing guidance, education, and resources to help patients with any additional help they may qualify for.
CONVENIENCE
Billing & Coding
- Utilize up-to-date AMA billing and coding guidelines to maximize commercial reimbursement.
- Work closely with providers on medical records to enhance documentation techniques, ensuring highest evaluation and management level reporting.
- Timely ERA/EOB processing to ensure denials and rejections are captured and corrected efficiently.
- Analyze accounts receivables to identify payer reimbursement fluctuations in order to minimize profit losses.
- Expedite revenue cycle at a lower cost to health care providers via EDI transactions such as electronic claim submissions, EFT (electronic fund transfer) and ERA (electronic remittance advice).